Due to hygiene reasons, underwear cannot be exchanged or refunded. Regardless If you have opened the packet or not. This is to protect all customers so when you buy from us you know your garments are brand new & unworn. All underwear sales are final
UNDERWEAR RETURNS. Due to hygiene reasons, underwear cannot be exchanged or refunded. Regardless If you have opened the packet or not. This is to protect all customers so when you buy from us you know your garments are brand new & unworn. All underwe
You can return all items within 14 days of purchase. Underwear cant be returned due to hygiene purposes. To start you return, please visit the Returns Portal. You will need your order number, postal code & email address. Bonus Credit: If you choose a
We do not offer product exchanges. If you are interested in a different size or colour, you will need to return the item(s) and place a new order. Your return will be refunded once it has been received and processed at our warehouse. This does not ap
Yes you can return these items within 14 days of purchase (with proof of purchase). Returned products must be in perfect original sale condition, unworn with tags still attached. Start a return here. Bonus Credit: If you choose a gift card instead of
We will warranty and replace (via store credit) items that have been deemed defective or have Manufacturing discrepancies within 14 days of purchase (with proof of purchase). We will require a pictures of the issue and also a picture of the item beyo
Due to hygiene reasons, underwear cannot be exchanged or refunded. Regardless If you have opened the packet or not. This is to protect all customers so when you buy from us you know your garments are brand new & unworn. All underwear sales are final
Kecks Christmas Returns Policy: Extended Deadlines for the Festive Season!. At Kecks, we understand that Christmas shopping often starts early, and gift-giving can sometimes come with a need for exchanges or returns. To make your festive season as st
How to Return an Item (International Customers). We understand that sometimes a product might not be quite right, and we’re here to help guide you through the return process. Important Information About Returns. • Unfortunately, we do not offer fr